Refund Policy
Last updated: 12/8/2025
1. Refund Eligibility
We offer refunds under the following circumstances:
- Refund requests made within 7 days of purchase
- Technical issues that prevent you from using the service
- Duplicate charges or billing errors
- Service cancellation within the trial period
2. Non-Refundable Items
The following are not eligible for refunds:
- Subscriptions cancelled after the refund period
- Downloaded content or templates
- Services used beyond the refund period
- Refund requests made after 30 days of purchase
3. Refund Process
To request a refund:
- Contact our support team through the contact form or email
- Provide your order number and reason for refund
- Our team will review your request within 2-3 business days
- If approved, refunds will be processed within 5-10 business days
- Refunds will be issued to the original payment method
4. Processing Time
Once your refund is approved, it may take 5-10 business days for the refund to appear in your account. Processing times vary depending on your payment provider and bank.
5. Subscription Cancellations
You can cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You will continue to have access to premium features until the end of your paid period.
6. Contact Support
For refund requests or questions about our refund policy, please contact our support team.